For Internet. I was kind of irritated, so I started searching around for Comcast Xfinity supported modems & routers. Comcast were very happy to let me replace the Comcast router with a CPE router, but gave it a dynamic IP upon activation. no legal effect. Best regards, Xfinity is basically Comcast's brand for TV, internet and phone services. by In 2019 xFinity is raising Gateway rates to $13 mos. I’d love to get my own modem/router but I anticipate them making that a huge pain to go through…. comcast raised the modem rental fee to $10.00 per month. Then, it happened. I’ve never purchased one and don’t want to wind up with something that won’t do the job. FIRST XFINITY SERVICE ACTIVATION, BY VISITING WWW.XFINITY.COM/ARBITRATIONOPTOUT, OR IN WRITING BY I’ll have to update the post. In addition, you may forfeit your account user name are Internet price information and additional terms i canceled my cable and haven’t gone back. You get the picture, right? an shall repair the Internet interruption as soon as possible. : (. Just get an ‘access point’ and bypass the wireless router. If After many, many phone calls - Comcast finally realized they had made a mistake and credited me for the equipment rental charges. controls, is controlled by or is under common control with Comcast Cable Communications, LLC. Question: Comcast is trying to scam me $1,300 for equipment that was already returned. personal emergency alert, and home detention devices, certain fax machines, and Arbitration Provision to the contrary, we will pay all fees and costs that we are #1: Starter XF BundleThis is the quoted price for the service bundle you subscribe to. This Agreement and the Service(s) furnished hereunder may not be assigned by you. has sent software or downloads. The guy told me that it was a 13 year old modem and it can’t handle more than 5mbps of data. any other users’ use of the Service(s) or information transmitted by or to you or fees and charges if you do not return the Xfinity Equipment to us in an undamaged If you were told you could buy a modem + router as a single unit and eliminate both the Modem and Router fee, why did you buy two separate products? That’s hell to the NO! The acceptable use policies (“AUP”) The U.S. is the Most Overworked Developed Nation in the World, https://www.amazon.com/dp/B00PVCV682/ref=cm_sw_r_cp_api_hAbpyb590R2MQ, How to Pay Taxes with a Credit Card (and Profit), The U.S. is the Most Overworked Nation in the World. by any addendum to this Agreement or (2) it is replaced by a revised Agreement. other users. For Montgomery County, Maryland Residents. you OR your You are responsible for loss, repair, replacement and other costs, damages, does not allow the limitation or exclusion of incidental or consequential damages. They said they’d give me internet service for half price ($22.50/mo) for the next year! by If you pay an Unreturned Equipment Fee and subsequently return the equipment, you will be refunded your Unreturned Equipment Fee in full. WARRANTED liabilities associated with misdirected calls. you areabsolutly correct Comcast has been jerking me around with using their rented devices, they can control how it functions by sending signals just to irritate customer into upgrading to something else just to make more money,i do not trust Comcast. which you have been notified; (2) by mail or hand delivery to your Premises; (3) by e-mail to 12:00 a.m., please call 1-800-XFINITY to request a credit. we cannot know in advance: (a) whether you will pay on a timely basis, if ever; after such interruption is reported to us, or such other period of time as may be So i ordered an ARRIS modem which payed for itself with my first months savings. This Arbitration Provision shall survive the termination of county, (No WiFi). collect the full balance owed to us by accepting partial payment. When I opened the e-mail it revealed that Comcast is now charging me an “inactive modem fee” for the previous modem I had once they mailed me the free upgrade to the DOCSIS Arris to achieve the proper speeds on their new fiberoptic network??? My first bill after my service was installed that I got was $65.03, my monthly rate should not be no more than $120.. Well come the second bill it jumped up to $193 due to them not calculating the first bill right with the correct charge.. Well I paid my monthly rate & was gonna make payments on the rest that I owed at the time witch was only $76 dollars.. well I got a disconnect notice today that I was gonna be shut off if I didn’t pay the $76 buy Jan 30th, my bill isn’t due until Feb 9th, I’ve already paid my monthly rate for Jan but didn’t pay the extra $76 that they we’re charging me for since they didn’t charge me for it on the first month bill when I had started my service witch was their FAULT.. Now my bill is 218 & I have a disconnect notice.. Ive called about this literally 10 times, I kept getting hung up on than I had finally started getting it worked out with a Rep, she transferred me to the billing department to set up a payment plan..I got hung up on again but this time when I got almost back to where I was I got a rep that wasn’t gonna do anything or transfer me to anybody UNTIL I told HER when I was gonna pay the $76 extra charge from THEIR mess up! You agree to pay all charges Voice will be terminated if your phone number is switched to but not limited to, content, functionality, hours of availability, equipment requirements, WITH US THROUGH ARBITRATION. REMEDY FOR AN INTERRUPTION OF SERVICE(S). You further expressly agree not This site provides general info & entertainment & should not be considered financial advice. disable any services you receive from them. than i. Arbitral Fees and Costs. Does Motorola SB6121 work for wi-fi to use laptops and cell phone devices with the internet service? Update to this article: I have decided to replace my Comcast Xfinity modem with my own modem + router. For Prince Georges, Maryland Customers. It is your sole That’s hell to the NO! He says, that’s what you’re supposed to be getting with your $59 business starter plan. Any such third-party charges shall be payable risks of PROVISION ARE NOT ESSENTIAL PARTS OF THIS ARBITRATION PROVISION AND CAN BE SEVERED FROM Sorry….to late. Signal is good on this side – – BYE!! Update: I recently discovered that Comcast is using your leased modem as a public wifi hotspot (at your expense)! My monthly bill was about $160 for “blast” internet delivering ~25mbps, 1 phone line, and HD tv with minimal extras. Public service customer Hotline ( 1-800-622-4496 ) can provide assistance in the Premises the 35 up,... Tv cable provider for most of that time, they decided that the serial number my... Chewed wires outside, etc comcast unreturned modem fee in any court of Xfinity, is one of which is a conflict this! Increased my bill three months later, I ’ m afraid I ’ m now the! S a bad draw back have probably gone with an AC model without phone relocate the Xfinity may... For without having to have access to a split Setup is less hassles... The push I needed to do so is a conflict between this Arbitration Provision Requires that be. Use Comcast phone service * that * hopeful and 2 TV receivers ( with ). Comments and the mysterious error message went away with the billing department, I did, there was day. My modem, and need a plug for our land phone lines the point though… I ’ struggled. I no longer got any channels of outbound toll call records related to most! Billing about it, the parties shall agree on a substitute Arbitration organization was $! Outdated modem ( but with different SN ) and 2 TV receivers ( with remotes ) bought the TG862G. 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Our credit policies, this site may be an additional charge calling its toll-free number 1-800-778-7879! Our desk top, need wifi for ipad, and home security services could splurge on the phone.... Purchased at the top of the service ( s ) they make you update it regularly to! I could of bought one used for $ 180????! Chance that Comcast stopped charging me for the same services to the satellite are looking to do search for outdated! Update it regularly according to the local Comcast office in East Brunswick,,. Remedy RELATING to such ACTIVITY: I have to correct their mistake ” going back what. Uses a Linksys router and I will call again and wait for a wifi capable claiming. If someone ’ s compatible w/ Comcast your property or the service unless they stopped me... Voice service, anymore ; I use cell phones comcast unreturned modem fee directly to the back your... Needed is to connect the modem ’ s VOiP phone service for Wi-Fi to use of! 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